Investigation launched after Metro 'racist announcement' in Newcastle

Tyne and Wear Metro has apologised after passengers claimed a racist remark was made towards an Eastern European man over a loud speaker system in Newcastle.

Published 16th Nov 2016

Tyne and Wear Metro has apologised after passengers claimed a racist remark was made towards an Eastern European man over a loud speaker system in Newcastle.

The man was apparently begging at a Metro station in Wallsend - when an announcement said "you might do it in your country, but you're not doing it here".

The firm says an investigation's ongoing.

In a statement Paul Walker, Customer Service Director at DB Regio Tyne and Wear, which operates Metro on behalf of Nexus, said:

“We are aware a member of our staff made a tannoy announcement at Wallsend Metro station which may be deemed inappropriate. We would like to apologise for any offence caused and can assure customers that reports of inappropriate or offensive behaviour by staff are taken very seriously.

“A full investigation into the matter is currently ongoing to establish the facts and based on the outcome appropriate action will be taken.”