More than 1000 people a day searching national database for mental health support

A record year for the Hub of Hope shows the demand for services across the country

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Author: Mick CoylePublished 4th Jan 2022

A national database that signposts users to their nearest mental health services, including here in Norfolk, says 2021 was a record year for people looking for support.

The Hub of Hope was set up by national charity Chasing The Stigma to connect users with services based on their postcode, or device location.

Users can then choose bespoke services, according to their needs.

Looking for mental health support

Users accessing the Hub of Hope in 2021 rose from around 7000 a month to up to 9000 a week.

The service is now widely used as a signposting tool by the NHS and Network Rail to help people explore their options, from clinical services, to social prescription groups, or community organisations near where they live.

Hub of Hope founder Jake Mills at the Network Rail Brighter Journeys launch

Speaking on the Mental Health Monday Podcast, Jake told host Mick Coyle that the number of page views received by the Hub of Hope topped one million in a year for the first time.

"It's amazing that people are looking for help and support but on the other hand it makes me scared that there are that many people looking for help and support, who feel in that place where they need help, and that is only a fraction of the true picture out there.

Jake says the range of services on offer from the Hub of Hope gives users a choice about how they want to explore their mental health.

"Feeling better and getting help and support is not one size fits all. It's unique to you.

"Give yourself that chance to have a look on there and find what's right for you, and I guarantee there is something on there that will help you."

Find Mental Health Services near you using the Hub of Hope

The Hub was set up by Jake, after he survived a suicide attempt.

Back then, he felt it was too difficult for people to find local services, and created the one-stop-shop that has now grown to include more than 3500 organisations, including local Mind networks, NHS services, and grassroots charities.

Mental health services in demand

The coronavirus pandemic, its associated lockdowns and widespread economic and social impact has taken its toll on the nation's mental health.

Stats from the ONS show personal wellbeing fell in 2020 after years of growth. Levels of personal happiness or life satisfaction have seen marked decreases since the pandemic hit.

There was also an increase in levels of anxiety, and people began reporting feeling the things they did in life were less worthwhile in greater numbers than before coronavirus hit.

Support services

You can find local services to you via the Hub of Hope

You can call Samaritans on 116 123.

You can text SHOUT to 85258.

Or speak to your GP.

If someone's life is in danger, call 999.

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