Disabled bus pass holders in Norfolk now have access to 24/7 free travel

It should benefit around 14,500 people

Norwich Bus Station
Author: Sian RochePublished 1st Feb 2024
Last updated 1st Feb 2024

From today (1 February 2024), all Norfolk residents who hold a disabled concessionary travel pass will be eligible for free bus travel 24 hours a day, seven days a week when travelling within the county.

Norfolk County Council says that means that more than 14,500 people across the county who hold a concessionary bus pass due to disability, along with their eligible companions, will now be able to travel on any bus at any time free of charge across Norfolk.

When it was announced earlier this year, Graham Plant, cabinet member for highways, infrastructure and transport said; “Allowing all holders of a disabled pass and their eligible companions to travel for free on buses before 09:30 opens-up a wealth of opportunities for them.

"It ensures they have access to work, education and leisure and helps to combat the risks of social isolation which can be associated with having a disability.

"In addition, encouraging more use of public transport leads to a greener future and helps towards our ambitious net-zero targets.”

Previously pass holders with a disability were only able to travel for free on buses off-peak (all day on Saturdays and Sundays but only from 09:30 Monday to Friday) except for those registered blind or visually impaired.

The authority says providing this service will cost an estimated £50,000, which will be funded by the Council’s ring-fenced public transport budget provided by the Department for Transport.

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