North West warning over next week's Ambulance Strikes

Union members are walking out in a row over pay and working conditions

North West Ambulances at A&E
Author: Jamie WilliamsonPublished 20th Jan 2023

The North West Ambulance Service (NWAS) is warning the public of further service disruption due to a 48-hour strike.

Next week, on Monday and Tuesday sees ambulance trade unions take action over a 48-hour period for the first time since their dispute with the Government began.

Specifically, members of Unite and Unison will strike on Monday, 23 January, with colleagues from GMB taking industrial action on Tuesday the 24th.

This will see NWAS resources will be severely restricted on both days – and therefore, we are renewing our call to the public only to call us in life-threatening emergencies.

NWAS say they'll have ambulances available – but they will be limited, and we want them to be ready for the patients in most desperate need.

Typical emergencies include cardiac arrest, loss of consciousness, fits that aren’t stopping, breathing difficulties, severe bleeding or allergic reactions and serious head injuries.

On the days of strike, other patients requiring hospital treatment will likely be asked to take alternative transport, such as a taxi or get a lift from family or friends, and there may be delays. For non-urgent health concerns, people should use 111.nhs.uk, their GP or their local pharmacy for help.

In a statement NWAS said:

"Our 999 and 111 call centres will also have fewer staff and be stretched. Therefore, we are asking you not repeatedly call us asking for updates on where your ambulance is. Please only call back if your condition has worsened or to cancel the ambulance. We need to keep lines free for other emergencies.

"Patients using the Patient Transport Service (PTS) on the 23rd and 24th may also be affected. Transport will only remain available for renal, oncology and palliative care appointments. Providers will be in touch to inform you if your appointment is being cancelled or to advise if you need to seek alternative transport. "

Ged Blezard, Director of Operations, said:

“We have been really well supported by the public on the previous two days affected by strikes. However, we understand that anxiety these days can affect people concerned about their health.

“While we hope for a swift resolution to the dispute. This is an issue between the trade unions and the Government in relation to pay, and we respect members’ right to strike.”

“Be assured that if you really need us, please continue to call 999, and we will come as quickly as possible. As before, we are maximising our own resources, using private providers and military support where appropriate and working closely with our trade unions to provide cover for the most serious emergencies. We are also working with our healthcare partners to maintain patient safety during these periods of industrial action.

“But, ultimately, to get to the people who need us this time, we need people to use us wisely.

“Only call 999 in a life-threatening emergency, and if you need urgent care – first use the symptom checker at NHS 111 online, which will direct you to the most appropriate support. Again, you should call on friends or relatives for transport if necessary.”

NHS 111 Online can tell you:

• Where to get help for your symptoms, if you’re not sure what to do

• How to find general health information and advice

• Where to get an emergency supply of your prescribed medicine

• How to get a repeat prescription

More information about when to call 999 and when to go to A&E is available via the national NHS website.

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