Shelter issues homelessness warning ahead of Christmas

Shocking new figures show Shelter received a call for help from the North West every four minutes in the run up to Christmas last year, and the charity is warning that the situation this winter could be set to get worse.

New research from Shelter and M&S shows that in 2016 the charity’s national helpline received over 10,700 thousand calls from the North West in the two months leading into Christmas.

And crippling combination of rising homelessness, sky-high rents, problems with Universal Credit and a dearth of affordable homes means this winter the charity is preparing for huge numbers of people struggling with homelessness and housing problems to come to them for support.

And with calls from people in the North West to the free Shelter helpline increasing by 36% over the past year, their expert advisers are overwhelmed with pleas for housing help.

Mark Cook, a helpline adviser for Shelter, said: "Every Christmas I speak to parents in despair as they face the trauma of homelessness, when they should be filling stockings and looking forward to Christmas dinner.

"Even though I’ll be working at Christmas, I think myself so lucky to be able to go home at the end of the day when there are so many families having to go without such a basic need.

"No family should face the agony of losing the roof over their heads, which is why we’re calling on people to get their lunch from M&S’s Festive Collection for Shelter. Something as simple as buying a sandwich could make the world of difference to a family whose home is on the line this Christmas."