More must be done to know the signs of sepsis following "avoidable" death of Hereford man

An Ombudsman says Stephen Durkin from Hereford died after NHS staff failed to diagnose and treat sepsis quickly enough

Stephen Durkin with his wife, Michelle
Author: Olivia MounsorPublished 3rd Mar 2022
Last updated 3rd Mar 2022

More must be done to ensure that NHS staff are aware of the signs and symptoms of sepsis, an ombudsman has said, following the "avoidable" death of a patient. Stephen Durkin, a factory worker from Hereford, died after NHS staff failed to diagnose and treat sepsis quickly enough, the Parliamentary and Health Service Ombudsman (PHSO) said. The 56-year-old died after staff at Wye Valley NHS Trust failed to spot he had the life-threatening condition.

Stephen Durkin

Sepsis, sometimes called septicaemia or blood poisoning, occurs when the body overreacts to an infection and starts to damage tissues and organs. If it is not treated quickly, it can result in organ failure and death. The PHSO concluded that Mr Durkin's death could have "easily been avoided".

Mr Durkin was an otherwise healthy man when he attended Wye Valley Trust A&E in July 2017 with chest pain. Staff suspected a blood vessel blockage and admitted him to a ward. His condition worsened overnight but staff did not monitor him more closely, as guidance dictates.

The Ombudsman said that staff did not act quickly enough and the critical care team attended Mr Durkin 10 hours too late. The case was referred to the Ombudsman by Mrs Durkin, who arrived at the hospital to visit her husband to find that he was critically ill and unresponsive.

My feelings regarding his death cannot be expressed fully in words. Stephen's death was untimely and avoidable, he had so much to live for.

Mrs Durkin says "I'm hoping that highlighting the mismanagement of Stephen's treatment and care by Hereford hospital, which resulted in his death, can prevent anyone else from experiencing the same tragic journey myself and family have had to take."

Stephen and Michelle Durkin

Dr Ron Daniels, founder of the UK Sepsis Trust said: "Although sepsis most commonly affects the elderly, the very young and those with underlying health conditions, this tragic case reminds us that it can also strike anyone, at any time. "The key to improving outcomes from sepsis lies in our public being aware of sepsis together with vigilant health professionals.

At the Ombudsman's request, staff at the trust have been given extra training in sepsis management.

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