Hereford and Worcester Fire Service make big improvements

The HM Inspector of Fire and Rescue Services latest inspection into Hereford and Worcester has found the service has made progress since it's last inspection in 2021.

The regulator inspectorate say it's improved it's staff appraisal process and actively sought feedback from staff on how the organisation could be better.

Key findings from the regulators assessment of the service over the past year are:

• They have produced clearly defined prevention, protection and response strategies that link to its community risk management plan (CRMP).
• The service has made some additional improvements in prevention since a cause of concern revisit in November 2022 These include an increased number of home fire safety visits and a reduction in the backlog of referrals. But it was identified that the service still has further progress to make in prevention.
• The service has continued good performance in protecting the public through fire regulation. We identified promising practice in how the service works with other enforcing authorities.
• The service has made advances in fire safety prosecutions.
• The service has made improvements across all the four people-related areas assessed: promoting the right values and culture; getting the right people with the right skills; ensuring fairness and promoting diversity; and managing performance and developing leaders.

However, the service are being told not to be complacent with these results, as there is still work that needs to be done.

Hear all the latest news from across the UK on the hour, every hour, on Greatest Hits Radio on DAB, smartspeaker, at greatesthitsradio.co.uk, and on the Rayo app.