Campaign to tackle care staff shortages in Harrogate
Ellie who is a care assistant at the Cuttings has shared her experience of working during the pandemic
A Harrogate woman who took up work as a carer during the pandemic is encouraging people to give the job a go.
It's in a bid to recruit staff in what has been the most challenging two years for the adult care sector
Harrogate Neighbours has launched a campaign shining a spotlight on what it’s really like to work in the sector to encourage more people to consider a career in care.
Ellie, who started working for Harrogate Neighbours at the Cuttings care home during the pandemic, has said she's proud to have played a part in supporting vulnerable people.
"You do come up with what it's going to be like but it's completely different. It's so varied and it's not just about personal care. You really are just supporting them and giving them a better quality of life. It's really misinterpreted.
"I really enjoy it. I feel like I've got to know the residents really well. They do become extended family to you and you do worry about them and make sure that they're safe and well. You're there also just to have a chat with them because they're not seeing their friends and family.
"Really we're all they've got. Just to have somebody there to know that they can talk to someone when they want. I hope we've been a big help to them, especially as some of them don't really understand what the pandemic is and we've had to simplify it for them.
"Even if it's just a small part, you really do feel like you're making a difference on a day-to-day basis and I've never had a job like that before. I really do enjoy the personal relationships I have with them and I genuinely don't dread coming into work I actually look forward to coming in."
WATCH: what day-to-day is like at Harrogate Neighbours as a care assistant
There's a national shortage of staff in the care sector which is being made worse by staff having to take time off due to covid infection.
‘Behind the Mask’ showcases carers speaking out about what they love most about their jobs and why they work in care. Staff at local care provider, Harrogate Neighbours, are the face of the campaign which aims to give a real insight into the world of care and inspire others to join.
According to North Yorkshire County Council, on any given day there are at least 1,000 job vacancies across social care providers in North Yorkshire that need to be filled to provide care for the most vulnerable people in the community. These jobs are not only nursing or care assistant roles, but kitchen staff, including chefs and porters, as well as administrative roles – all essential to run a safe and secure care setting.
Sue Cawthray, CEO of Harrogate Neighbours, said:
“This campaign is really exciting for us as it gives people a real insight into the world of care. The pandemic has put the sector under the spotlight, and we’re keen to change perceptions and help people see the huge benefits the sector has to offer for anyone looking for a new role.
“Part of our commitment to our team, especially throughout the pandemic has been our ‘Wellbeing Programme.’ All of our staff are offered the opportunity for group session or 1-to-1s with a professional therapist to ensure they are supported in whatever way they feel necessary. Whether it’s personal or work related, we are always here for our employees.
"On top of this, we have some fantastic benefits, including flexible hours, developmental opportunities, a Blue Light Card, and much more.”