More people relying on energy advice helplines than ever before

Gloucestershire based charity, Severn Wye, are seeing increased reliance on their services.

Author: Rachael WhitePublished 14th Dec 2023

The charity is hoping a petition that was taken to Westminster this week will urge the Prime Minister to act on the cold and damp housing crisis.

Severn Wye said more people than last winter are relying on their energy advice helpline.

They say this is because people no longer have savings to fall back on.

The charity also said in extreme cases people are having to choose between heating their homes or having a hot meal.

Sandy Ruthven, CEO at Severn Wye, said: "We're seeing a higher demand for our energy advice services than ever before.

"People are struggling even more than they were last year.

"We're seeing people staying in bed all day because they can't afford to heat their homes, they're worried about inviting friends over, or going out because they don't have the money."

Sandy Ruthven is hoping action will be taken to improve the situation for people facing fuel poverty. He told us how difficult it is for people living in poor conditions.

He said: "We know that damp and mould in very extreme circumstances can affect your health, especially people with breathing or heart difficulties.

"What we're calling for is a social tariff so for those on very low incomes to pay less for their energy bills, so that way they won't fall further into poverty."

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