New housing register system launching in Tendring

People will be able to apply for a place on the register online

Author: Lettie BuxtonPublished 4th Aug 2021

There is a new housing register and allocations system in Tendring.

It is part of the district council's Transformation Project, which aims to make council buildings, services and working practices more efficient.

The new system will allow people to apply for a place on the housing register online, rather than using the current paper based application process.

People who are on the old register will also need to re-apply to be placed on the new system, but they will stay in the same place on the housing register once their application has been submitted.

The council has said letters to all those affected by the change are in the process of being delivered.

Councillor Paul Honeywood, Cabinet Member for Housing, said:

"We are always looking for ways to improve our working efficiency at TDC, moving the application process to an online platform, for those who have the capability, greatly reduces the time it takes for applications to be completed by the public and processed by our staff.

"I would stress this is not about shutting down our phone lines.

"Though we would prefer people to use the online system, people can still call us for assistance."

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