Region launches new support system for those living with cancer

Local groups and organisations are working together to create the best service possible

Some of the Macmillan and partnership staff who have worked closely on the project
Author: Philippa HowiePublished 2nd Nov 2023
Last updated 10th Nov 2023

A new support system for people struggling with cancer diagnoses across the region has been launched.

The Macmillan led ‘Improving the Cancer Journey’ is a tried and tested model with a successful track record in other parts of Scotland, and can now be accessed locally.

NHS Dumfries & Galloway, Dumfries and Galloway Council, Dumfries and Galloway Health and Social Care Partnership and Third Sector Dumfries and Galloway officially introduced the programme on the 1st of November, with help from a range of local partners.

Anyone newly diagnosed with cancer in the area can expect to hear about the service from their hospital cancer team or through a letter offering a meeting with a link worker.

The link worker will then help the person access a wide range of non clinical support that ranges from benefits advice, emotional support, to help at home or other practical needs.

Support arranged based on individual needs

Through close partnership working with a range of local organisations - including Citizens Advice Dumfries & Galloway, and the local branch of Relationships Scotland – link workers are able to arrange tailored support, including expert input on a range of matters.

Chief Officer of the D&G Health and Social Care Partnership Julie White addressing the launch

At the official launch, attendees heard from John Lytham from Dumfries, who is living with cancer.

John bravely shared story, explaining the positive impact his link worker has had on him following his diagnoses:

“I was really down in the dumps, I must admit. My whole world collapsed.

“It was actually my clinical nurse Julie Baty who referred me to the Macmillan Improving Cancer Journey and my daughter Stephanie also made the referral.

“Julie McClelland, my link worker, was soon on the phone and she was very cheery and made an appointment to come out and talk about the cancer.

“She explained everything to me, made me feel relaxed, and she made me aware straight away that in no way would I be alone on my cancer journey.”

“She told me: ‘We’re here to support you all the way.’

“Overall they really did help me. After meetings with Julie she would always phone up, chasing blue badges, financial support, all sorts of different things. It really is invaluable because it opens up new avenues.

“I would definitely recommend anyone diagnosed to go to Macmillan Improving the Cancer Journey.”

It’s hoped the service will help transform and improve cancer support in Dumfries and Galloway.

Anyone living with cancer in the region aged 18 or over can access the Improving Cancer Journey programme.

More information about the service is available via 07977 171837.

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