Dorset mental health support open as usual over Christmas

We're reminded that help is always available

The Retreat in Dorchester is among the sites still open for support this festive season
Author: Faye TryhornPublished 22nd Dec 2023

People needing mental health support in Dorset over the festive period are being reminded that local services will still be open as usual.

Dorset HealthCare runs round-the-clock advice over the phone and online for those struggling to cope, feeling low, anxious or heading towards a crisis

There's also in-person services available at certain times throughout Christmas and the New Year, which is often seen as a difficult time for many.

Anyone can contact the county's Connection helpline 24/7 by calling 0800 652 0190 or calling NHS 111 and select the mental health option.

Connection has this year received an average of 4,500 to 5,000 calls per month. One caller to the service said:

“I really felt listened to and supported at a time when I was struggling to cope. It means so much to know I am not alone and was assured by the person I spoke to that I could call back any time and that I wasn't being a nuisance.”

Face-to-face sessions in Dorset include:

  • The Retreat – drop-in service for over-18s in Bournemouth and Dorchester. The Bournemouth Retreat is open from 4.30 to 11.30pm every day and Dorchester’s Retreat is open from 4.30 to 11.30pm, Sunday to Wednesday
  • Community Front Rooms – drop-in support service for over-18s in Bridport, Shaftesbury and Wareham between 2.15 and 9.45pm, Thursday to Sunday and in Weymouth from 2.15 to 9.45pm, Monday to Sunday.

Laura Ekelund, Dorset HealthCare’s Crisis and Acute Community Services manager, said:

“We know this time of year can be particularly hard for many, and our Access Mental Health Services are here to help.

“Our Connection mental health crisis phone line is available 24/7. Please do call us if you are worried about your own, or someone close to you, mental health – our experienced mental health staff are here to listen and support you to find a way forward, whatever the circumstances.”

There's more details about services available on the Dorset HealthCare website. |newtab)

Hear all the latest news from across the UK on the hour, every hour, on Greatest Hits Radio on DAB, smartspeaker, at greatesthitsradio.co.uk, and on the Rayo app.