What do you think of our region's 111 service?

Anyone in Devon and Somerset who's called the 111 service is being asked to give their thoughts on it.

Our region's 111 service is being reviewed by Healthwatch groups
Author: Andrew KayPublished 7th Oct 2020

It's for a review by the local independent Healthwatch groups.

The non-emergency number in our area is currently run by Devon Doctors.

The feedback will be used to help shape the service in the future.

Judith Goodchild, Chair of the Healthwatch Somerset Board, said: “With essential NHS services facing unprecedented challenges, it is really important that we, as the consumer champion for health and social care services, continue to listen to the community and share feedback with our stakeholders and key decision-makers about what is working well or not so well, and what issues may need addressing.

"Your feedback will be used to shape and improve the local NHS 111 service and really could make a difference, so please share your experience with us by filling out our online survey, available on our local Healthwatch websites."

Healthwatch Somerset has joined forces with Healthwatch in Devon, Plymouth and Torbay to launch a regional survey to ensure that the very people using the NHS 111 service get to have their say on the way it is delivered to them.

All responses will be anonymous, and the information provided will be used to inform the joint Healthwatch report which will be shared with NHS 111 and the Health and Social Care Regulator, the Care Quality Commission (CQC).

The online survey can be found here