South West Water apologise for not lifting boil notice for more customers
It follows the cryptosporidium outbreak
Last updated 22nd Jun 2024
South West Water (SWW) have apologised for not lifting the boil water notice for additional groups of customers this week.
It follows the cryptosporidium outbreak in the Brixham area in May, which can cause sickness and diarrhoea.
Last week the company announced plans to lift the boil water notices in phases.
A day later it lifted the boil water notice for 21 customers supplied off the Hillhead to Boohay main.
Around 2,073 households in the wider Hillhead, upper Brixham and Kingswear areas are still being advised to continue to boil their drinking water before consumption.
South West Water say the situation is "incredibly rare and highly complex", adding that it's doing "everything possible to ensure the health of customers".
In a statement on X, formerly known as Twitter, the company said: "We are seeing clear results coming through our sampling in Kingswear, which is providing confidence in the work that has been completed.
"We are working hard to ensure that, when we lift the notice, we lift safely and in line with the principles agreed with our Public Health Partners.
"We continue to carry out intensive work in the Hillhead network to ensure we have ice pigged those water pipes and thank customers for their patience whilst this work continues."