Plymouth homes still without water supplies after burst pipe
South West Water say they're working to fix issues for around 9,500 households
Thousands of properties in Plymouth and South West Devon remain without water after a burst pipe affected supplies yesterday (Monday 21st April).
South West Water said around 9,500 properties were still experiencing a loss of water supply or lower water pressure than usual.
Supplies were hit by a burst pipe with engineers working to fix the problem.
A South West Water spokesperson said:
"We are carefully recharging the network to be able to fully restore supply to our customers.
"This is a large and complex system, and it needs to refill properly and safely before we can bring it fully back into supply.
"That's why it may take a bit more time for all customers to see their water return.
"Our absolute priority is getting supplies back to everyone as quickly as we can, and we want to thank customers for their continued patience and understanding.
"We've prioritised support for our most vulnerable customers throughout and will continue to provide bottled water where it's needed.
"Several bottled water stations remain open in the area for anyone who needs them while the system refills."
Fred Thomas, Labour MP for Plymouth Moor View, said that residents being without water for more than 24 hours was "unacceptable" and said he had written to the company demanding urgent action, including compensation.
"The water outage is continuing to cause major disruption and chaos for residents across Plymouth, with thousands of people without water," he said.
"We must do better in crisis situations like this to make sure residents can keep getting on with their lives."