Ambulance crews declare 'critical incident' and warn about slower response times
The South Western Ambulance Service has just declared a 'critical incident' saying it's suffering 'extreme pressures'.
Last updated 30th May 2021
They say some patients might now have to wait longer for an ambulance, and non-emergency callers could be told to access alternative services.
It's believed to be because of the numbers calling 999 asking for their help.
Ahead of this weekend a spokesperson for the service said:
"SWASFT has dealt with almost 300 additional emergency incidents a day since the government eased lockdown restrictions to allow the reopening of outdoor hospitality and retail on 12 April and indoor hospitality on 17 May.
"It responded to an average of 2,913 incidents a day last week, compared with 2,816 incidents a day between 12 April and 16 May, and 2,627 incidents a day before any of those changes took effect.
"SWASFT is expecting to deal with around 3,000 incidents a day during the upcoming bank holiday weekend and half term week when many visitors are likely to travel to the region.
Lead Paramedic Ed Hill said: “We have attended an increased number of emergency incidents recently, and some of them have involved patients who could have sought alternative help.
“During this bank holiday weekend and school half term week, we are expecting our service to be stretched by another rise in patient numbers.
“To help us to help you and your loved ones, please ensure you make the right call. Think 111 before dialling 999, and save emergency ambulances for those who need us most.
“Also if you decide to make your own way to hospital after calling 999, please remember to call us back to ensure your ambulance is available to someone else.
"People should call 999 for an ambulance in a medical emergency. This is when someone is seriously ill or injured and their life is at risk. For example: if someone has stopped breathing, is unconscious or has serious bleeding.
People with non-life threatening but urgent medical problems should contact NHS 111. For example, broken or fractured bones, sprains, or burns on our service."
For more South Western Ambulance Service advice, click here