Record number of ambulance calls start 2022
East Midlands bosses say they received 453 more than 12 months ago
Last updated 4th Jan 2022
East Midlands Ambulance Service received a record-breaking 1,174 emergency calls in the first seven hours of 2022.
This is 153 more than 1 January 2020 which saw 1,021 calls, and 453 more from last New Year's Day when the UK was in lockdown and large scale celebrations weren't permitted.
However, high levels of emergency activity aren't new, the wider healthcare system has been under intense pressure for much of 2021, with daily 999 calls regularly exceeding what would normally be expected on New Year’s Eve.
Strategic Commander David Williams said: “New Year's Eve into News Year’s Day is historically one of our busiest times of the year, but when combined with the unprecedented levels of demand our service has seen in the last year, it has understandably led to the record-breaking number of calls we saw in the early hours of this morning.
“We continue to prioritise patients who are reported to be experiencing an immediately life-threatening emergency.
“Someone who is reported to be in a cardiac arrest or suffering a stroke will be treated as a priority, which means that someone with an urgent medical issue that is not posing an immediate risk to life may have to wait longer for an ambulance.
“We need each and every person to play their part by being responsible for their own health, so we can continue to focus on getting to those patients who really need us due to a life-threatening emergency.
"Our teams have been working tirelessly to prepare for the overall rise in demand expected to continue into the winter months and we continue to work closely with colleagues in other NHS organisations to ensure patients receive the help they need.
“All of our staff, including crews in our emergency ambulances, fast response vehicles and teams within our Emergency Operations Centres have worked really hard to provide the best care possible to our patients, supported by our amazing volunteer responders.
“I would like to send my personal thanks to all colleagues and volunteers for their hard work and wish them a Happy New Year."
Along with the wider NHS system, service bosses say they continue to be extremely busy and are urging people to really think about which service will give them the medical help they need, before acting.
People are being asked to play their part by seeking out the most appropriate service for their conditions. Help with less serious conditions is available from GP surgeries, pharmacies or by visiting local walk in centres.