Iconic Coventry hotel returns to pre-pandemic levels

One of Coventry and Warwickshire’s best-loved hotels has bounced-back, following the Covid-19 pandemic.

Author: Lia DesaiPublished 11th Jan 2023

A popular Coventry hotel has seen a dramatic bounce-back after two years of Covid-hit Christmases.

Coombe Abbey Hotel, which is on the Coventry-Warwickshire border, has seen a huge increase in bookings - returning to pre-pandemic levels.

An 18 per cent increase in room reservations, afternoon teas, Christmas parties and New Year’s Eve bookings make it one of their most successful festive periods.

Their Director of Sales, Kathy Nakra, said the boost in business has set them up for a positive 2023.

She explained: "Most businesses in the industry were nervous about the success of the festive period and had concerns.

"However, we saw the opposite. People were keen to get back out and celebrate with friends and family."

No Ordinary Hospitality Management (NOHM) operates the award-winning hotel, originally a Cistercian Abbey dating back to the 12th century.

Gemma Morgan, Sales Office Manager at NOHM, said: "It is very well documented just how badly impacted the last two holiday seasons have been by Covid, not just for Coombe Abbey Hotel but for the whole of the hospitality sector.

"Coombe Abbey Hotel remains a jewel in the regional crown and our success has a positive knock-on effect for the whole of the regional economy."

According to data from UKHospitality, the sector's sales rose above pre-pandemic levels by the end of 2022.

However, the impact of inflation means turnover is wiped out by rising energy, food and labour costs.

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