Trading Standards warn of rogue trading following Storm Goretti
They advise to not make any rushed decisions
Experts are raising concerns about an increase in rogue trading and scams in the aftermath of Storm Goretti.
The storm brought severe weather conditions, leading to potential roof damage and other urgent repairs for many in Cornwall.
According to Cornwall Trading Standards, previous disasters have shown to draw out rogue traders who exploit those with heightened vulnerability.
This can include cold calls or individuals offering immediate repair services for roof damage in response to storm-related fears of leaks and further damage.
Those targeted may be convinced to agree to unnecessary work, overpay for services, or even be misled about the extent of damage.
Gary Webster, Group Leader for Fair Trading at Trading Standards, said: "Normally we find it's the elderly or particularly vulnerable people who are targeted. But to be honest, in this situation with storms it can affect anyone.
"When you're desperate and you've had some damage to your roof and you're concerned about when the rain might come and if you're going to get a leak, there's that pressure to get something sorted, at least temporarily.
"That puts you in a more vulnerable position because you may be encouraged to make decisions in a rush without thinking it through."
How can we avoid rogue traders?
To avoid falling victim to rogue trading, seeking recommendations from trusted family, friends, or reputable websites is key.
Websites featuring approved traders can be helpful, although Mr. Webster warns that criminals have occasionally exploited such platforms.
“Trust your instincts. If something feels off or seems wrong with someone offering services at your door, don’t accept claims at face value,” he advised.
He also recommended taking time to verify details, such as ensuring business bank account information checks out or confirming whether contracts include cancellation terms, where applicable.
Emergency works to repair storm damage may come with specific terms, but paperwork should look professional and complete.
For major decisions, discussing options with trusted individuals can provide a more objective opinion, preventing rash actions during stressful moments.
What to do if you've been scammed
"The first thing is not to panic", Mr. Webster said.
If money has already been paid, contacting your bank to explain the situation can sometimes lead to reversing transactions or refunds depending on the case.
Additionally, Citizens Advice can give advice and refer issues to Trading Standards if criminal activity is suspected.
Mr. Webster also highlighted that urgent situations involving aggressive behaviour or concerns about your safety should be reported to the police immediately.