NHS Cornwall warns disruption may continue after global IT issue

Friday's outage affected businesses and organisations around the world

Author: Sophie SquiresPublished 22nd Jul 2024

Cornwall's NHS says there may be some continued disruption this week following Friday's global IT issue.

A software update caused worldwide outages for many Microsoft users, according to the cybersecurity company Crowdstrike.

A fix has since been deployed, but doctors across the UK have been warning that normal service "can't be resumed immediately" in GP practices.

NHS Cornwall and Isles of Scilly is urging people to wait until later in the week to call or use online services, unless it's urgent:

"There may be some continued disruption this week as GP and pharmacy services recover from the loss of IT systems on Friday (19 July), as teams work to update their systems, contact patients and rebook appointments.

"Mondays are the busiest time to contact a GP surgery and we kindly ask for your help - unless its urgent, please wait until later in the week to call or use online services.

"Thank you for your understanding and for being patient with our staff, who are doing their best to ensure people with the most urgent health needs are seen first over this time."

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