HSBC to shut 69 branches across the UK... including Falmouth
The banking giant says it is part of its "transformation programme"
Last updated 16th Mar 2022
HSBC has confirmed that a further 69 of its branches will close for good later this year, including one in Cornwall.
The banking giant made the announcement as part of its "transformation programme", which saw it axe 82 sites last year.
It said the closures have been driven by the continued growth of online banking across its customers.
The branch in Falmouth is one of those on the list and will shut on 6th October 2022.
Jackie Uhi, head of HSBC UK’s branch network, said: "The way people bank is changing – something the pandemic has accelerated.
"Our branches continue to support people with their more complex banking needs, but the way we can do this has also evolved, with the addition of banking hubs, community pop ups and continued use of the Post Office network.
"Rather than a one-size-fits-all branch approach, it’s an approach built around the way different customers are choosing to bank in different areas.
"We know that the majority of our customers have a preference to do much of their day-to-day banking online or via mobile, so we’re removing locations where we have another branch nearby, and where there is a significant reduction in customers using face-to-face branch servicing.
"This will enable us to invest in locations where our customers are continuing to utilise the branch network, including updating technology and refurbishing branches".