Huge queues at Bristol Airport as half-term starts
At Bristol Airport, queues are already winding their way outside of the building
Thousands of people have been seen queuing at airports across the country as half-term brings the potential for travel chaos with airports still struggling to keep up with post-Covid demand.
At Bristol Airport, queues are already winding their way outside of the building, with some holidaymakers saying it took them more than 2 hours to check in their bags.
A spokesperson for Bristol Airport told us: “The Bristol Airport team and business partners are working hard to ensure all customers have a smooth and easy journey through the terminal."
"We’re sorry that this morning there were longer queues at security."
"For early morning flight departures we are seeing customers arriving 5 hours prior to flight departure, adding to the congestion in the terminal."
"This is something we have not experienced before. When customers are queuing before check-in and security opens it provides a negative customer experience for everyone, and one we want to avoid."
"We advise all customers to arrive in the terminal when their check-in opens, this helps us to manage resources and gets customers on their way quickly and efficiently as possible. Each day over 80% of customers experience less than a 20-minute security queue time, it is only during peak flight operations we extend beyond this."
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