Herts homelessness charity residents complete course with North Herts College
Sessions included CV writing, interview preparation, digital skills and confidence building
Residents supported by homelessness charity Emmaus Hertfordshire have taken part in a specially tailored course run by North Herts College to help them develop career and life skills.
The course was designed by the college’s Hart Learning and Development service to meet the needs of people who have experienced homelessness, known within Emmaus as companions.
Delivered over the summer at the charity’s St Albans community, sessions included CV writing, interview preparation, digital skills, customer service, self-presentation and confidence building. The approach was described as flexible and empathetic, recognising the often difficult journeys participants had experienced.
Hart Learning and Development’s Community Learner Engagement Officer, Chrissy Phelps, said:
“Hart Learning and Development were excited to team up with Emmaus St Albans in delivering a tailored two-day programme designed to equip companions with essential life, social, and employability skills.
“This initiative reflects our shared commitment to encourage opportunities and strengthen community partnerships, supporting individuals as they prepare for independent living.”
Companion Mark said:
“I found the course really interesting, with some good advice and tips on employability skills as well as learning about British values of democracy, rule of law, individual liberty, mutual respect and tolerance of others.”
Companion Fran said:
“I really liked the confidence building and the course leader Kim’s approach – she was very bubbly and got people our of their shells. One companion was a little reluctant to open up but by the end of the course he was happy to contribute with a few ideas, thanks to Kim’s friendly encouragement.”
Emmaus Hertfordshire, based in Crosby Close, provides a home, support and work opportunities for up to 39 companions who have experienced homelessness and social exclusion. As well as accommodation, the charity offers training and the chance to gain work experience through its four shops and house clearance service.
Community Support Manager, Harley Scott, said:
“A huge thank you to the team from Hart Learning and Development for delivering a very worthwhile course which was tailored to the needs of the people we support.
“This was no ordinary course as it covered a host of areas that were of specific benefit to our companions, recognising their unique circumstances and equipping them with the tools they need to move forward, both in the work environment and on a personal level.
“The feedback from those who took part was very positive, with companions appreciating that it wasn’t just about teaching, but listening too, and ensuring each person had a clear pathway for progress going forward.”
The course also included sessions on confidence, emotional wellbeing, motivation, aspiration and social skills, alongside practical subjects such as Maths, English, digital skills, career planning and healthy eating.