Aylesbury care home rated inadequate by CQC
The overall rating for the service was found to be inadequate
Last updated 21st Sep 2021
Buckingham Lodge, in Aylesbury, was found to be inadequate by the Care Quality Commission.
An inspection under Section 60 of the Health and Social Care Act 2008 (the Act) was carried out as part of the CQC's regulatory functions.
This was to check whether the provider was meeting the legal requirements and regulations associated with the Act.
They looked at the overall quality of the service and provided a rating for the service under the Care Act 2014.
This inspection was unannounced, with notice given by telephone from the car park on day one of the inspection.
As part of this inspection the CQC looked at the infection control and prevention measures in place.
This was conducted so they can understand the preparedness of the service in preventing or managing an infection outbreak, and to identify good practice that they can share with other services.
Inspectors spoke with eight people who used the service and three relatives about their experience of the care provided.
The also spoke to 13 staff which included the interim manager, regional manager, district manager, three team leaders, five carers, head of housekeeping and the wellness coordinator.
A Short Observational Framework for Inspection (SOFI) was used, which is a way of observing care to help understand the experience of people who could not talk with them.
The environment and a range of records was also reviewed.
The overall rating for the service was found to be inadequate, including whether the service was safe and whether it was well-led.
Under 'Infection prevention and control' the following outcomes were given:
- Visitors - Not assured
- Shielding - Not assured
- Admission - Assured
- Use of PPE - Somewhat assured
- Testing - Assured
- Premises - Not assured
- Staffing - Not assured
- Policies - Assured
Warning notices were provided as part of the enforcement actions taken by the CQC.