Skilled jobs for Edinburgh as TSB tries to repair battered IT reputation
The bank will hire 100 experts at a new base for its digital services.
TSB is creating 100 highly-skilled jobs in Edinburgh as it overhauls its computer systems after a meltdown which locked two million people out of their accounts.
US computer giant IBM will manage the bank's cloud platforms and run its IT infrastructure, under TSB's supervision.
The changes will allow the bank to "deliver new innovative cloud-native services to its customers", it said.
It will channel the company's cash points, internet banking, mobile banking and high street branches through the same cloud platform.
The bank has already pledged to invest £120 million over the next three years as part of a major digital overhaul.
Its new chief executive Debbie Crosbie will hope to avoid a repeat of the incident in 2018, which investigators partly blamed on its board.
TSB was switching over after a systems upgrade when the troubles hit.
However, the bank's IT boss did not tell his superiors that there were problems.
An investigation by the Slaughter and May law firm later found that his call was "ill-judged" and that the bank was not prepared to roll out the system to its five million customers.
The new deal with IBM will create 100 jobs in Edinburgh as the bank opens a new technology centre in April.
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