Ten month high for trains running on time

More than 90% of trains are running on time across Scotland

Published 26th Jul 2019

Scotland’s Railway hit the best four-week period of performance since September 2018, with more than 90 per cent of trains running on time.

Throughout Scotland, 90.7% of ScotRail trains met the rail industry standard public performance measure (PPM), arriving at their destination within 4 minutes and 59 seconds of their timetabled arrival time, having called at all scheduled stations.

Figures from the period between 23rd June and 20th July show nation-wide improvement.

The average performance for the year, calculated as the moving annual average (MAA), has also increased for the second consecutive period to 87.7 per cent.

The rail network say that a new timetable brought in this May helped ensure significantly fewer cancellations and improved capacity every day.

In the East of Scotland, including Fife and the Borders, the rail operator delivered 99.8% of the planned number of seats.

They also say that customers using Glasgow Central enjoyed better services on Shotts, Lanark and South Glasgow lines, with 95.8 per cent of trains meeting PPM, the best since September 2017.

In the North of Scotland there was a reduction in cancellations by more than 50% over the past eight weeks among passengers using the InterCity service.

Alex Hynes, Managing Director of Scotland’s Railway, said:

“This latest period of performance is another sign of the fantastic progress we are making in delivering for our customers, and all across the country there are improvements thanks to the hard work of everyone on Scotland’s Railway.

“The unprecedented investment in upgrading the infrastructure, and introducing new and upgraded trains, is delivering a consistent level of performance that’s providing our customers with the service they expect and deserve."

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