Edinburgh Trams to open doors to disrupted Scotrail passengers

Published 18th Jan 2016

Passengers affected by severe rail disruption are now able to uses Edinburgh's Trams for free to finish their journeys.

As part of a new agreement, customers who present a valid ScotRail ticket during periods of disruption will be able to complete their journey at no extra charge.

The new service is available to people affected by issues like severe weather, emergency repairs or signalling problems.

When the ticket acceptance is in place, passengers will be advised by ScotRail staff or social media.

Ian Craig, Chief Executive of Transport for Edinburgh said: "We are pleased to announce this new partnership with ScotRail as we believe it will be a helpful support to affected passengers.

"Ours and ScotRail's commitment is to ensure passengers receive the best possible service at all times, but on occasion there are external influences that can cause disruption.

"It's our hope that by enabling passengers to use their tickets on the trams as well as trains we'll be able to somewhat ease the level of inconvenience when trains can't run as planned."