Half a million affected as Dalkeith energy companies collapse

But Ofgem insist they'll pick a new one and credits will be honoured

Published 14th Sep 2021

Two energy suppliers from East Lothian, Utility Point and People's Energy, have announced today that they are ceasing to trade, affecting over half a million customers.

People supplied by the two Dalkeith firms will be contacted by their new supplier, which will be chosen by Ofgem.

Utility Point currently supplies gas and electricity to around 220,000 domestic customers whilst People's Energy supplies energy to around 350,000 domestic customers and around 1,000 non-domestic customers.

Customers are now advised to sit tight as they will continue receive a supply under Ofgem's safety net.

Outstanding credit balances of domestic customers will also be protected.

The regulator advised customers they should not switch to another provider until a new one has been appointed and they have been contacted by them in the following weeks.

It added that customers should take a meter reading ready for when their new supplier gets in touch.

This will make the process of transferring customers over to the chosen supplier, and paying back any outstanding credit balances, as smooth as possible.

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