Apple say customers can self-repair iPhones in 2022, but it could be VERY complicated

The majority of customers are being advised against self-repairs

Author: Ellis MaddisonPublished 18th Nov 2021

Apple will start letting customers fix their own iPhones by giving them access to genuine parts.

The Self Service Repair Scheme will begin in the US next year, with plenty more countries to follow.

It will give Apple users access to tools and parts to repair display, battery and camera sections of iPhone 12 and 13 devices.

However, Apple are advising that only customers with experience in device repair use the scheme, and say the majority of customers should refrain from making self-repairs.

Those who are comfortable making repairs can order parts from a Self Service Repair Online Store, where used parts can also be recycled in exchange for credit towards a new purchase.

Over 200 individual parts and tools will be made readily available on the store.

It costs £266.44 to get an iPhone 12 or iPhone 13 screen repaired directly from Apple

Apple Chief Operating Officer, Jeff Williams, said: "Creating greater access to Apple genuine parts gives our customers even more choice if a repair is needed.

"In the past three years, Apple has nearly doubled the number of service locations with access to Apple genuine parts, tools, and training, and now we're providing an option for those who wish to complete their own repairs."

Not for the majority of customers

Up until now, only Apple-authorised service providers and independent repair providers had access to the correct equipment to repair iPhones.

If customers wanted to get their screens repaired from Apple itself, it would cost £266.44 for an iPhone 12 and 13, and £316.44 for Pro Max versions.

However, the leading tech brand said the new service is designed for those who are comfortable making their own repairs.

Apple says the self-repair scheme is aimed at technicians with knowledge and experience in fixing electronics, and that it's not advised for the majority of customers.

If customers are without these expertise, Apple said they should still visit an Apple-certified professional for the safest and most reliable way to get their repairs.

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