COVID-19: NI company to adopt permanent remote working model

Hughes Insurance going fully remote working
Author: Nigel GouldPublished 12th Mar 2021

A well-known company in Northern Ireland is switching to a home-working format on a permanent basis.

Even when covid lockdown restrictions are lifted, Hughes Insurance, which has a 250-strong workforce, say their staff will continue to work remotely.

At the same time, staff will have an option to visit the Newtownards office up to two days per week when Government restrictions allow.

However, its remaining branches will not re-open but all of the jobs will be retained.

Sarah Balmforth, Head of Human Resources at Hughes Insurance (main picture), said: “Hughes Insurance has been part of the fabric of Northern Ireland for over forty years and although we have adapted our offering in response to our customers needs, we are here to stay.

"The remote model has served us extremely well throughout the pandemic with customers enjoying an impressive level of service. The technology we have in place still ensures that customers feel connected to our employees.”

"As we move forward with our permanent remote working structure, our employees will continue to enjoy flexibility, a great work life balance and geographic mobility across the country.

“The physical and emotional wellbeing of our staff is a priority as we adapt and refine how we work. Our goal now is to focus on sustaining the benefits of the model and ensuring that employees can successfully disconnect when not working.”