Public urged to to be on the look out for scammers trying to exploit £600 energy scheme

Fraudsters have already targeted the scheme in England, Wales and Scotland

The PSNI say they are committed to stamping out fraudulent texts
Author: Chloe GibsonPublished 23rd Jan 2023
Last updated 23rd Jan 2023

People across Northern Ireland receiving their £600 energy vouchers are being urged to be vigilant against potential scam texts and phone calls.

The rollout of the government scheme began on Monday, 16th January and is expected to be complete by mid February.

Chair of ScamwiseNI Partnership, Chief Superintendent Gerard Pollock said: “People who pay their bills quarterly or use pre-payment meters will receive these vouchers in the post, along with an accompanying letter.”

“If this applies to you but you receive an email, a text message or a phone call about the vouchers, rurporting to be from Post Office NI, it’s a scam. Please do not let yourself be caught out.”

Chief Superintendent Pollock is also urging people to make themselves aware of what to do if they have been targeted by a scam.

“We know scammers have targeted the £400 energy rebate scheme in England, Wales and Scotland so I would expect criminals to be trying to exploit our Northern Ireland scheme. This may look like text messages similar to those received for that scam tailored for Northern Ireland and I want everyone to remember these texts are scams and delete them”

The PSNI have also released a five step practical approach to stop scammers in their tracks.

“The easiest way to stop a scam is to apply these five rules,” advises Chief Superintendent Pollock.

“If you receive a call out of the blue or believe it to be suspicious, hang up the call immediately and never call the number back; always delete texts requesting personal information or bank account details; never click on links in text messages, or respond to unsolicited texts; never ever transfer money at the request of someone you do not know.”

“We’d also encourage families to discuss this advice with relatives who may be vulnerable. Having a conversation and raising awareness about how to stop the scammers could make all the difference.”

If you’ve been targeted by a scammer and have lost money, you can call police on 101 to report it, or online at www.psni.police.uk/makeareport/ and report it to your bank immediately.

You can also make a report to Action Fraud online at www.actionfraud.police.uk or by calling 0300 123 2040.

Information and advice is also available at http://www.nidirect.gov.uk/scamwiseni or the ScamwiseNI Facebook page @scamwiseni