Hugh Keevins: We all make mistakes. Even the fans.

It would appear that the age of the one to one consultation between manager and spectator is upon us, as evidenced by St Mirren's Jack Ross having to pacify an assortment of outraged supporters after his side's defeat to Queen of the South on Saturday strengthened the belief that the Paisley club are facing a second, successive drop to a lower division.

Jack, St. Mirren's fifth manager in less than four years, responded to the call for a summit meeting in the stand at the 2021 Stadium only after being irked by the aggressive stance taken by one misguided fan.

It would appear that the age of the one to one consultation between manager and spectator is upon us, as evidenced by St Mirren's Jack Ross having to pacify an assortment of outraged supporters after his side's defeat to Queen of the South on Saturday strengthened the belief that the Paisley club are facing a second, successive drop to a lower division.

Jack, St Mirren's fifth manager in less than four years, responded to the call for a summit meeting in the stand at the 2021 Stadium only after being irked by the aggressive stance taken by one misguided fan.

The former PFA Scotland office bearer is well used to negotiating tough conversations, but insisted on this occasion that his interrogator mind his manners to begin with.

That's only fair, isn't it?

It should never be accepted that fans agree to pay their money while being denied any kind of right to voice their opinions. But if there is accountability on the manager's part then there is, at the same time, a responsibility on the supporter's part to seek his answers in a civilised fashion.

Or do some people actually believe that currently un-successful managers are deliberately going out to lose matches in order to spoil a Saturday afternoon for their own supporters?

Ross, trust me, would happily be anywhere else than rooted to the bottom of the Championship with the burden of having to avoid being relegated from that league in order to avoid catastrophic consequences.

Likewise, Martin Canning would welcome the Hamilton Accies side he manages being better off than standing one point off the bottom of the Premier League.

But that's where they are presently stuck while Canning takes a level of abuse from a small section of his club's support that goes beyond anything resembling reasonable behaviour.

If Ross's example is anything to go by then Martin should use the Winter break in the top flight to brush up on his debating skills in case he's required to hold an open air forum after the next home match.

But here's the thing.

Is it not the case that fans themselves can actually be wrong when it comes to exercising what is sound judgement?

You probably won't find anyone to admit to doing it now, but there were Rangers supporters, and plenty of them, who held up banners at Ibrox exhorting Craig Whyte to get his money out and take control of Rangers from Sir David Murray.

Remember the photograph of Whyte and his cohorts walking down Edmiston Drive while taking the acclaim of supporters as they made their way to the front door at Ibrox?

If your memory has escaped you there's no cause for concern. The photographs will be re-used by newspapers when the court proceedings begin into Whyte's allegedly fraudulent acquisition of the club.

Can you recall the television footage of delirious Hearts fans dancing outside Tynecastle while wearing their Cossack hats in honour of incoming 'Hero' Vladimir Romanov?

This was shortly before Mr Romanov took the club to the brink of closure on the back of spectacularly eccentric management of Hearts' business affairs.

And then there was the Ronny Roar, the obligatory end to any match which Ronny Deila had won for Celtic during his two year reign in the manager's office.

The Norwegian, by his own admission, suffered ill health in the latter months of his stay in Glasgow, sleepless nights and anxiety-related symptoms associated with having acknowledged that he was unable to improve the side he was in charge of.

There eventually came the time when Celtic's hierarchy, led by principal shareholder Dermot Desmond and Chief Executive Peter Lawwell, agreed there was a necessity for change.

And when thousands of supporters gathered at Celtic Park to welcome Brendan Rodgers to the club it was an acknowledgement that the team had been placed in a safer pair of hands.

But among the thousands in attendance would have been plenty of Ronny Roarers who had previously reacted badly to any criticism of Rodgers' predecessor.

This is known as having your cake and eating it.

All of which takes us back to Ross and his post-match briefing for disgruntled fans in paisley at the weekend.

The right to free speech is an essential element of civilised society, but being 'Passionate' about your club isn't a free pass to exhibit intimidating behaviour at St Mirren or any other club.

Ross, fortunately, had the debating skills to start his fans' meeting by defusing an aggressive situation and end it while being applauded back to the sanctuary of the manager's office.

If only his team were as resilient and thoughtful on the park.

But he will work towards survival for St Mirren while demonstrating the managerial qualities that made the club go for him in the first place.

And Canning will continue running a team that punches well above its weight every season they are in the top flight, while combating some supporters who appear to think they follow Manchester United and all its riches.

Saturday's edition of Superscoreboard was an eye opener because of the insight it gave into the depth of feeling that supporters of clubs out with the Premiership have for their clubs.

The calls we received were conducted in a distressed, but controlled, manner. We can handle that any day of the week, and so can team managers.

But they, and the people who support their clubs, won't get anywhere by losing the head.

We all make mistakes, remember. It's how you recover from them that's important.