EXCLUSIVE: Largs teenager labels long wait for ambulance "unacceptable"
Amy Allan needed help after dislocating her shoulder.
Last updated 9th Jan 2020
A Largs teenager says she was left in agony for nearly four hours as she waited for help after dislocating her shoulder.
Amy Allan, 16, called for an ambulance around 6.20pm on Tuesday 7th January but it didn’t arrive until around 10pm.
She said, “I was in extreme discomfort, screaming and crying with the pain.
“I could feel that it wasn’t in the right place. It was a sharp stabbing pain and it ached. As time went on, it became unbearable and I was really struggling.
“I just feel it’s not really fair to have waited so long. I understand there are people with life threatening injuries to be seen first. But it’s not acceptable to be in that much pain for that much time.
“I can only imagine that having more ambulances available is the answer. I know how I felt and I wouldn’t want anyone else going through it.”
A Scottish Ambulance Service spokesperson said, “At the time of the call we were experiencing high demand, all our calls are prioritised to ensure the sickest, most seriously ill patients are given the highest priority. We will be contacting the patient’s family to apologise.”
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