Poundland Defeated Over £1 Claim
Poundland must no longer claim that every item it sells costs £1 after a watchdog upheld complaints that it sold DVDs and other special'' offers for more.
The poundland.co.uk website's About Us page said its Everything for £1'' claim was
the idea of our founders in 1990 and we're still true to that great vision today''.
It went on: We are very proud to offer you a single £1 price, that hasn't changed since we opened our first store.''
But three complainants argued that Poundland was misleading customers because it promoted products that cost more than #1 and sold DVDs and CDs for £2.
Poundland said it priced all its ordinary products at £1, but had introduced special promotions'' that offered customers who spent over a certain amount the chance to buy items that cost more than £1.
The cashier would offer customers the opportunity to buy the promotional item, such as a £3 gift set, while at the till, meaning they could not inadvertently select it while shopping around the store.
Poundland said the DVD promotion was a trial of a concession with a third party in a small number of stores which was segregated from all other £1 products and clearly priced at £2.
The Advertising Standards Authority (ASA) acknowledged that sold the majority of its products for £1 and that more expensive items could only be bought from the DVD concession or through the conditional spend promotion.
But it said the website's claims referring to Poundland's #1 idea of our founders'' and
great vision'' suggested that every item sold by Poundland cost £1, regardless of whether or not they were sold via a concession arrangement or as a promotion.
The ASA ruled: Therefore, because that was not the case, we concluded that the ad was misleading.''
It said the ad must not appear again in its current form, adding: We told Poundland that their future advertising must not state or suggest that every item they sold cost £1.''
In October, the ASA banned Poundworld's everything £1'' claim after a customer spotted
special'' items on sale for £3 and £8.99.