EXCLUSIVE INTERVIEW: Glasgow woman says she was forced to crawl up stairs of DWP building
A woman from Glasgow has told Clyde News she was forced to crawl up the stairs of a Department for Work and Pensions building for a benefits check up, after staff refused her access to the wheel chair ramp.
A woman from Glasgow has told Clyde News she was forced to crawl up the stairs of a Department for Work and Pensions building for a benefits check up, after staff refused her access to the wheel chair ramp.
32 year-old Maria Quinn says she uses a walking frame to get around and had an disability assessment appointment at Cadogen Street in the city centre.
Maria is speaking exclusively to us and says she was told by staff the portable ramp is for wheelchair users only and they did not want to be responsible if she fell with her walking frame.
Maria - who has complex mobility issues - was forced to pull herself up two flights of stairs to get there on time...
A DWP spokesman said: "Where an assessment centre isn’t directly accessible from the street level, we endeavour to make this clear to people before they arrive for their appointment.
"There is a ramp available at the Glasgow Assessment Centre - if people can’t use this, arrangements will be made to see them at an alternative location.