Patients with broken bones told to stay away from A&E

Glasgow medics are explaining why they're putting out advice telling people with broken bones they shouldn’t be going to Accident and Emergency departments but should be seeking treatment elsewhere in the NHS system.

Ahead of the winter months, when casualty departments come under the greatest pressure, NHS Greater Glasgow and Clyde says it’s crucial A&E departments are reserved for those who truly need urgent medical attention.

An explainer document issued this week lists broken bones among the situations which should be dealt with in a Minor Injuries Unit, to keep doctors and nurses in A&E free to treat the most serious cases.

"Look at the alternatives"

Gerry McLaughlin, a lead nurse at Royal Alexandra Hospital in Paisley, told Clyde 1 News: "The public interpret us as having the expertise to see everything when it suits them. What we would like to push back on is, please, look at the alternatives.

"I looked at our emergency department in which we've got 40 plus cases. There are 4 patients in that cohort that we would look at and say they could have been seen and organised by another member of the clinical team.

"When the injury occurs, patients do get a fright. We completely understand that. What we want to do is defuse the anxiety, give then reassurance, then we can make sure they are seen at the best place at a time that works."

NHS guidance on where to seek medical help

What advice is being given out?

If you have a minor injury, such as a cut that need stitches, a broken bone, a sprain or minor burn, call NHS 24 who will give you advice on what to do next.

This may include a video or telephone consultation at our virtual A&E service, and if appropriate a face-to-face appointment at one of our Minor Unit Injury Units.

Treatment includes being able to arrange x-rays if required, apply plasters or splints and stitch and dress wounds.

UTIs

A common reason that people attend the emergency departments is a suspected urinary tract infection

Last year, NHSGGC’s emergency departments saw around 3,800 patients attend with a suspected urinary tract infection, with only around 1,200 needing to be admitted.

Pharmacy clinicians can carry out an assessments and provide treatment such as pain relief or an antibiotic.

Coughs and colds

Most common illnesses, like coughs, colds and sore throats, can be treated at home with a range of self-care and rest often the best course of action.

For reliable and concise advice around common illnesses, please visit NHS Inform for treatments specific to your needs.

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